![](https://cxleaderpodcast.com/wp-content/uploads/2019/11/2018JulyPodcastChangeManagement-1200x1200.jpg)
You need to drive action!
Release Date:
CX experts are often on the front-lines of instituting changes to better the customer experience, but it’s not an easy task. Steve welcomes back Walker expert Noah Grayson to begin a three-episode series on change management and how to effectively drive action in your company.
Tags: Steve Walker change management Noah Grayson drive action