The CX Leader Podcast

Turn Back Time: Take Home Value from the COVID-19 Series

Release Date: May 26, 2020 • Episode #118

Producer Chris Higgins highlights some of the best “take home value” from guests during the COVID-19 series of podcasts, giving CX leaders advice they can put into practice right away, improving their customer experience.

Tags: Steve Walker Jennifer Dzwonar take-home value Cary Cusumano Turn Back Time Brian Stucki Troy Powell Johnathan Ruchman Michelle Morris COVID-19

After 332 episodes, we have decided to step away from the microphones and stop production of The CX Leader Podcast. As many companies do, we have shifted our marketing strategy and are focusing resources on other activities.

Thank you to all our fantastic guests and devoted listeners for almost seven years of excellent thought leadership in customer experience and experience management. We will continue to host our previous episodes so you can enjoy all the great advice we've heard over the years.