Producer Chris Higgins highlights some of the best "take home value" from guests during the COVID-19 series of podcasts, giving CX leaders advice they can put into practice right away, improving their customer experience.
A resource for customer experience (CX) and experience management (XM) professionals. 
Turn Back Time
A series of episodes that take a brief look at various moments throughout the CX Leader Podcast episodes that features some of the best advice from customer experience practitioners.
Producer Chris Higgins blows the dust off the "way back machine" to revisit the take-home value from our CX experts in our "Industry" series of episodes.
Producer Chris Higgins takes listeners on another trip in the "way-back" machine to listen to some of our favorite "take-home value" moments in our Luminary series.
Producer Chris Higgins takes us on a journey to previous episodes to explore some of the more creative moments in the CX Leader Podcast.
Producer Chris Higgins hosts an episode listening to a few memorable moments from the past year of the CX Leader Podcast with Steve Walker.