A resource for customer experience (CX) and experience management (XM) professionals.
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Empowering CX with Actionable Information

Release Date: September 11, 2018 • Episode #36

In the fourth episode of the CX technology series, Steve discusses the perspective from the technology provider with Kirk Baetens who is a global partner manager for Qualtrics, a world-class provider in experience management software and Walker’s technology partner.