![](https://cxleaderpodcast.com/wp-content/uploads/2019/11/CXLeaderPodcast10Traits-AlbumArt.jpg)
Do Me a Favor
Release Date:
Steve welcomes guest Sonya McAllister to discuss how CX leaders need to be influential – persuading other people and teams to engage and join in efforts to create a customer experience that provides a competitive advantage.
Tags: Steve Walker Sonya McAllister traits leader influential