The CX Leader Podcast

Do Me a Favor

Release Date: February 27, 2018 • Episode #8

Steve welcomes guest Sonya McAllister to discuss how CX leaders need to be influential – persuading other people and teams to engage and join in efforts to create a customer experience that provides a competitive advantage.

Tags: Steve Walker Sonya McAllister traits leader influential

After 332 episodes, we have decided to step away from the microphones and stop production of The CX Leader Podcast. As many companies do, we have shifted our marketing strategy and are focusing resources on other activities.

Thank you to all our fantastic guests and devoted listeners for almost seven years of excellent thought leadership in customer experience and experience management. We will continue to host our previous episodes so you can enjoy all the great advice we've heard over the years.