A resource for customer experience (CX) and experience management (XM) professionals.
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Checking-in with the CXPA

Release Date: September 10, 2019 • Episode #83

Like most professions, CX pros enjoy the benefits and support of an organization that provides resources and ways to network with other professionals. Steve welcomes the new CEO of the Customer Experience Professionals Association – or CXPA – Greg Melia for a discussion on the organization’s benefits and future.