A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “Greg Melia”

Checking-in with the CXPA

Released: September 10, 2019 6:00 am

Like most professions, CX pros enjoy the benefits and support of an organization that provides resources and ways to network with other professionals. Steve welcomes the new CEO of the Customer Experience Professionals Association - or CXPA - Greg Melia for a discussion on the organization's benefits and future.

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