A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “CX day”

Are you ready for a party?

Are you ready for a party?

Released: August 24, 2020 • Episode #130

Each year on the first Tuesday in October, the Customer Experience Professionals Associate - or CXPA - encourages professionals and companies to take some time to recognize the importance of this practice and celebrate the ways they strengthen the customer experience within their own company. Host Steve Walker welcomes guests Gabe Smith and Derik Iverson of CXPA to discuss how companies can celebrate their accomplishments and customers on "CX Day."

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CX Day Celebration!

CX Day Celebration!

Released: October 2, 2018 • Episode #39

CX Day is celebration of all things CX and Steve invited five CX professionals from various business to discuss their work and what makes customer experience a rewarding profession.

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