On the 100th episode of The CX Leader Podcast, host Steve Walker interviews his friend and mentor Dwaine Canova, CEO of Zynity, a company that provides online tools for organizational Leaders. Dwaine discusses his new book, "Elite Executive Teams," and how executive leadership should be the driving force in making customer experience a priority in your company.
A resource for customer experience (CX) and experience management (XM) professionals. 
Episodes tagged “CEO”
Steve interviews Jim Schleckser, a best-selling author and CEO adviser, on how good CEO's manage their time and attention, how the CX professional can speak the CEO's language, and the importance of CX from the perspective of the c-suite.