A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “teams”

Bouncing Off Guardrails

Bouncing Off Guardrails

Released: June 11, 2019 • Episode #71

Continuing the series focusing on best practices, Steve welcomes Nick Frunzi, chief customer officer at Esri, a world leader in GIS mapping and spatial analytics software, to discuss the importance of empowering cross-functional teams with your company’s customer experience efforts.

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