A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “storytelling”

How a Box of Invoices Tells a Story

How a Box of Invoices Tells a Story

Released: April 17, 2018 • Episode #15

Steve welcomes Pat Gibbons, a customer experience professional and senior vice president at Walker, and discusses how storytelling can be a powerful addition to the customer experience professional's toolbox.

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