A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “professional development”

Birds of a Feather

Birds of a Feather

Released: November 19, 2019 6:00 am

Like any other profession, CX professionals need to stay up-to-date on best practices, find new ideas for programs, and learn how customer experience works in other companies. Many resources exist to help - including this podcast - but sometimes you need to meet with like-minded professionals face-to-face. Guest host Pat Gibbons welcomes guests Branden Schossler and Gary Batroff to discuss how they help start local networking groups to help colleagues develop professionally.

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