Exploring another topic on intersections with customer experience, Steve welcomes Dave Duke, an expert in customer success management and is... View Article
Exploring another topic on intersections with customer experience, Steve welcomes Dave Duke, an expert in customer success management and is... View Article
How does the customer experience practice work with other disciplines? In the inaugural episode of a new series, Steve explores the intersection of CX and UX (user experience) with guests Mike Miserendino and Suzi Shapiro from GravityDrive, a user experience consulting services company in Indianapolis.