An episode recapping the 2019 CXPA Insights Exchange with guests Pat Gibbons and Chris Woolard, hosted by producer Chris Higgins.
A resource for customer experience (CX) and experience management (XM) professionals. 
Episodes tagged “Insights Exchange”
CX professionals from across the globe met in New Orleans to exchange ideas and learn more about what's happening in the realm of customer experience. Steve welcomes Pat Gibbons back to the podcast to share what Walker associates learned was on the minds of CX pros.