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Episodes tagged “Diane Magers”

Becoming the Chief “Charismatic” Officer

Becoming the Chief “Charismatic” Officer

Released: October 9, 2018 6:00 am

Steve continues with the Luminaries of CX series in a discussion with Diane Magers, the interim CEO of the Customer Experience Professionals Association on what skills make the best CX pros and her views on the future of the profession.

Listen to this episode