A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “CX Journey”

Getting Back to Fundamentals

Getting Back to Fundamentals

Released: January 8, 2019 • Episode #50

Steve kicks off the new year with a discussion on how some companies still need to master the fundamentals of customer experience with CX luminary Annette Franz, founder and CEO of CX Journey, Inc.

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