A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “collaboration”

Teamwork Makes the Dream Work

Teamwork Makes the Dream Work

Released: February 20, 2018 • Episode #7

Steve welcomes guest Sonya McAllister to discuss how CX leaders need to be influential - persuading other people and teams to engage and join in efforts to create a customer experience that provides a competitive advantage.

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