A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “Carolyn Bodkin”

Customer-focused Training

Customer-focused Training

Released: December 4, 2018 • Episode #47

Continuing in our User series, Steve welcomes Sharon Bislich and Carolyn Bodkin to discuss how Medxcel, a medical facilities management company, incorporates customer experience into their training programs.

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