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Episodes tagged “Barbie Fink”

Checking In with the CXPA

Checking In with the CXPA

Released: January 12, 2021 • Episode #148

In a regular "check-in" with the Customer Experience Professionals Association, or CXPA, host Steve Walker welcomes Barbie Fink, current chair of the CXPA board, and recent board chair Annette Franz to discuss the organizations accomplishments and challenges during 2020 and what to expect in 2021.

Listen to this episode